Privacy Policy
Last updated: December 16, 2025
At WipeGolf, we're committed to protecting your privacy and giving you control over your personal data. This policy explains how we collect, use, and protect your information when you use our app.
Our Privacy Principles
🔒 Your Data Belongs to You
You have the right to understand and control how your personal data is used. You can access, export, or delete your data at any time.
🚫 We Never Sell Your Data
We will never sell your personal information to third parties. Your trust is more valuable than any transaction.
🎯 Privacy by Design
All our features are reviewed by our privacy team before launch. We build privacy protection into everything we do.
🔍 Transparency First
If we collect data, we'll tell you why. If we use it, we'll tell you how. Clear communication is our commitment to you.
Quick Navigation
1. Who We Are
WipeGolf ("we," "our," or "us") is a golf swing analysis and tracking application. We provide golfers with advanced analytics, performance tracking, and personalized recommendations through our mobile app and Apple Watch integration.
When you use WipeGolf, we are the "data controller" of your personal information. This means we decide how and why your data is processed, and we're responsible for ensuring it's handled properly and securely.
2. What Information We Collect
We collect different types of information depending on how you use WipeGolf. Here's a complete breakdown:
Information You Provide to Us
Account Information
- • Identity data: Name, username, email address
- • Authentication: Google or Apple Sign-In credentials (we don't store passwords)
- • Profile details: Optional profile photo, golf handicap, preferred courses, skill level
Why we need this: To create and manage your account, personalize your experience, and enable social features.
Golf Performance Data
- • Swing metrics: Swing speed, tempo, club head speed, swing path, grip pressure
- • Session data: Practice session dates, times, duration, location (course names you enter)
- • Scores & statistics: Rounds played, scores, shot tracking, performance trends
- • Goals & challenges: Practice goals you set, challenge participation, achievements
Why we need this: To track your progress, provide analytics, generate insights, and help you improve your game.
Communications & Support
- • Messages: When you contact our support team or provide feedback
- • Survey responses: If you participate in user research or surveys
- • Preferences: Your communication and notification settings
Why we need this: To respond to your questions, improve our service, and respect your communication preferences.
Information Collected Automatically
Apple Watch Sensor Data
- • Motion data: Accelerometer and gyroscope readings during swings
- • Swing detection: Automatically detected swing events and timing
- • Tempo analysis: Backswing and downswing timing measurements
- • Session tracking: Start and end times of practice sessions
Why we collect this: To provide real-time swing analysis, accurate metrics, and performance insights.
Device & Technical Information
- • Device data: Device type, model, operating system version, unique device identifiers
- • Usage data: Features used, screens viewed, time spent in app, interaction patterns
- • Performance data: App crashes, errors, load times, technical diagnostics
- • Network information: IP address, connection type (for security and service delivery)
Why we collect this: To provide, maintain, and improve the app, fix bugs, and ensure security.
Location Information
- • Course locations: Only course names and locations you manually enter
- • Approximate location: General region derived from IP address (for service optimization)
Important: We do NOT track your precise GPS location. We only use course information you choose to provide.
3. How We Use Your Information
We use your information to provide and improve WipeGolf. Here's exactly how we use different types of data:
| Purpose | What We Do | Legal Basis |
|---|---|---|
| Provide Core Services | Create and manage your account, process swings, generate analytics, sync data across devices | Contractual necessity |
| Personalization | Provide tailored recommendations, adjust difficulty levels, customize your experience | Legitimate interest |
| Communication | Send service updates, respond to support requests, share practice insights via email | Consent / Legitimate interest |
| Security & Fraud Prevention | Monitor for suspicious activity, prevent abuse, protect user accounts and data | Legitimate interest / Legal obligation |
| Product Improvement | Analyze usage patterns, test new features, fix bugs, improve algorithms | Legitimate interest |
| Legal Compliance | Comply with laws, respond to legal requests, enforce our terms | Legal obligation |
| Social Features | Enable leaderboards, friend connections, and social comparisons (with your permission) | Consent |
4. Who We Share Your Data With
🚫 We Never Sell Your Data
We will never sell your personal information to advertisers, data brokers, or any third parties. Your data is not for sale.
We only share your information in the following limited circumstances:
When You Choose to Share
- • Social features: Your username and stats are visible on leaderboards if you participate
- • Friend connections: Friends you connect with can see your shared progress
- • Session sharing: When you explicitly share a practice session
You control these features through your privacy settings in the app.
Service Providers We Work With
We use trusted third-party service providers to help us operate WipeGolf:
- • Cloud hosting: AWS (secure data storage and processing)
- • Authentication: Google Sign-In and Apple Sign-In (secure login)
- • Analytics: Anonymized usage analytics to improve the app
- • Payment processing: Apple App Store (for subscriptions)
- • Email delivery: For sending practice reports and notifications
All service providers are contractually required to protect your data and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by law or if we believe it's necessary to:
- • Comply with legal obligations, court orders, or government requests
- • Protect our rights, property, or safety, or that of our users
- • Prevent fraud, security issues, or technical problems
- • Enforce our Terms of Service
Business Transfers
If WipeGolf is acquired by or merged with another company, your information may be transferred to the new owner. We will notify you before your information is transferred and becomes subject to a different privacy policy.
5. How We Protect Your Data
We take security seriously and implement multiple layers of protection to keep your data safe:
🔐 Encryption
- • Data encrypted in transit (TLS/HTTPS)
- • Data encrypted at rest in databases
- • Secure communication between app and servers
🔑 Access Controls
- • Secure authentication (no passwords stored)
- • Role-based access for our team
- • Multi-factor authentication for admin access
👁️ Monitoring
- • 24/7 security monitoring
- • Automated threat detection
- • Regular security audits
👥 Team Training
- • Staff security training
- • Privacy policies and procedures
- • Limited data access on need-to-know basis
Important: While we implement strong security measures, no system is 100% secure. We cannot guarantee absolute security, but we continuously work to protect your data using industry best practices.
6. Your Rights and Choices
Your data belongs to you. Here are all the rights you have and how to exercise them:
✅ Right to Access
Request a copy of all personal data we hold about you.
How: Go to Settings → Privacy → Export My Data
✏️ Right to Correction
Update or correct any inaccurate information.
How: Go to Settings → Edit Profile or contact privacy@wipegolf.com
🗑️ Right to Deletion
Request deletion of your account and all associated data.
How: Go to Settings → Account → Delete My Account
⚠️ This action is permanent and cannot be undone. All your swings, sessions, and progress will be deleted within 30 days.
📥 Right to Data Portability
Download your data in a machine-readable format (CSV).
How: Go to Settings → Privacy → Export My Data
🚫 Right to Object
Object to certain types of data processing (e.g., marketing communications).
How: Go to Settings → Notifications → Manage Preferences
⏸️ Right to Restrict Processing
Ask us to limit how we use your data in certain circumstances.
How: Contact privacy@wipegolf.com
🔕 Withdraw Consent
Withdraw consent for any data processing based on consent.
How: Go to Settings → Privacy → Manage Permissions
⏱️ Response Time
We aim to respond to all privacy requests within 30 days. For complex requests, we may need up to 60 days and will let you know if we need extra time.
7. How Long We Keep Your Data
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | Until account deletion + 30 days | Service provision |
| Swing & Session Data | Until account deletion + 30 days | Service provision |
| Support Communications | 3 years | Legal compliance |
| Transaction Records | 7 years | Tax & legal requirements |
| Anonymized Analytics | Indefinitely | Product improvement (cannot identify you) |
8. International Data Transfers
WipeGolf operates globally, and your information may be transferred to, stored, and processed in countries other than your own, including the United States and Australia where our servers and service providers are located.
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- • Standard contractual clauses approved by relevant authorities
- • Adequacy decisions where applicable
- • Binding corporate rules for data protection
9. Children's Privacy
Age Requirement: 13+
WipeGolf is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately at privacy@wipegolf.com and we will delete the information within 30 days.
10. Third-Party Services
WipeGolf integrates with the following third-party services. Each has its own privacy policy:
Google Sign-In
For secure authentication
Apple Sign-In
For secure authentication
Apple App Store
For subscription payments
11. Cookies and Similar Technologies
Our mobile app does not use traditional cookies. However, we use similar technologies for:
- • Authentication tokens: To keep you logged in securely
- • Preferences: To remember your app settings
- • Analytics identifiers: To understand how the app is used (anonymized)
You can manage these through your device settings, though some may be necessary for the app to function properly.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons.
How We'll Notify You:
- • We'll update the "Last updated" date at the top of this policy
- • For material changes, we'll notify you via email or in-app notification
- • We'll give you time to review changes before they take effect
- • Continued use of WipeGolf after changes means you accept the new policy
13. Regional Privacy Rights
California Residents (CCPA/CPRA)
If you're a California resident, you have additional rights:
- • Right to Know: What personal information we collect, use, disclose, and sell
- • Right to Delete: Request deletion of your personal information
- • Right to Opt-Out: Opt-out of the "sale" of personal information (we don't sell data)
- • Right to Non-Discrimination: We won't discriminate against you for exercising your rights
- • Right to Correct: Request correction of inaccurate personal information
- • Right to Limit: Limit use of sensitive personal information
To exercise these rights, email us at privacy@wipegolf.com with "California Privacy Rights" in the subject line.
European Economic Area (GDPR)
If you're in the EEA, you have rights under GDPR including:
- • All the rights listed in Section 6 above
- • Right to lodge a complaint with your local data protection authority
- • Right to object to automated decision-making
Our EU representative can be contacted at eu-privacy@wipegolf.com
Australian Residents (Privacy Act 1988)
If you're an Australian resident, you have rights under the Privacy Act including:
- • Access to your personal information
- • Correction of inaccurate information
- • Right to complain to the Office of the Australian Information Commissioner (OAIC)
14. Contact Us
Have Questions About Privacy?
We're here to help. Our privacy team is committed to protecting your data and answering your questions.
Email:
privacy@wipegolf.comSupport Center:
wipegolf.com/supportMailing Address:
WipeGolf Privacy Team
71 Philips Street
Parramatta, NSW, 2150
Australia
Response Time: We aim to respond to all privacy inquiries within 48 hours and resolve requests within 30 days.
Thank you for trusting WipeGolf with your data.
We're committed to protecting your privacy and continuously improving how we handle your information. If you have any concerns or suggestions, please don't hesitate to reach out.